Greenstone beach pathetic service

I visited greenstone Gp branch on Friday 18 July around 11:30 am. It was empty in the branch , was given ticket number . Sat on benches for about 10 minutes. I realised that 2 ladies were in 1 booth, Mary on a call with a customer, Priscilla just sitting there. After some time Mary was done with the call & I am assuming she was still busy with query . In walks another staff member with a trolley obviously from shopping. After few minutes, she went to her desk sat there , no number was called . Mary left her working booth went to assist another consultant, Priscilla still not doing anything. She tells others to call out numbers , the lady from shopping says she is busy, but not doing anything & not with a customer. After 45 minutes of waiting iI eventually left without assistance. Branch Manager wake up. Ur staff members service is Pathetic & shows a we don’t care attitude. When I was leaving, someone at the back said “ oh she can go “!! Manager do ur Job !