GREEDY BANK

I had erroneously transferred funds from my Cheque account to my Revolving loan, called the call center on the 25-02-16, been transferred 5 times at my expense as each department that i had been put through to ASSUMED that the other department would help me? no help at all. i go to the Phoenix branch the consultant tried to help could not assist so she asked her supervisor who had walked pass asking consultants about how much of sales were done? in the presence of a customer? the consultant asked if she can assist me and without a blink just rep**** \NO\" it cannot be done, obviously it could not have been done as i was not generating commission for her and it was 16:00 no explanation as to why or alternates offered just NO!, i asked the consultant if theres no room for error and she said NO! you can take my money but it cannot be reversed,cancelled nothing! I have been with this bank for a long time, Im disgusted at the way I have been treated! today 26-02-16 i had called again for assistance and again was transferred 6 times or so at my damn expense and waited 8 minutes for an answer!I am going to close my account with you and will take family n friends with!!! im just appalled"