1 reviews | Active since Mar 2011
Greed overtakeing service at fnb
Hi ,<br> Why did I bother trying to take up the issue again . As expected my request was again declined without anyone listening to my story . To think I have been banking with FNB for well over 35 years without once missing any payment on several cars and houses exept for a few payments that were late after my wife died of cancer .....not unpaid ....late . To then be treated like a ******** boggles the mind .<br> What has happened to service and customer care . Clearly made way for profit greed above all else driven no doubt by some highly paid CAs' . Get as much money into the pot as possible and make it as difficult as possible to take any out . To hell with service ,discretion and personal contact where customers are concerned .<br> Wonder how many other small business people expierience the same . Might be worth exploring and exposing .<br> Have a wonderfull money filled life without any caring for your customers,<br> Steve van Niekerk
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Credit card who will provide you with feedback.
The reference number is 767368.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Credit card who will provide you with feedback.
The reference number is 767368.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
