Great staff but poor business overall

As a Business owner banking with FNB Welkom it is utterly disappointing to see that the staff are extremely help full but having to constantly spend 1-2 hours at the business teller waiting because there is only one teller makes me rethink the option of going back to ABSA or Standerd bank FNB how can we help you does not make sense at all as my business needs to take a back seat to the time I am spending in the bank because of the lack of vision from FNB or maybe just the poor management. New year definatly New bank