GREAT SERVICE RECEIVED

I would like to thank all staff that assisted me with the new cheque card, I did not even realize that my card had reached it's expiry date . I was contacted by FNB to say that the courier is on it's way with my new card, upon which I told them that I did not order any new cards and immediately thought it was a ****. (one can never be to careful) The consultant lady calmly asked me to take out my cheque card and check the expiry date, only then did I realize it was expiring within 20 days. Not once did the consultant lady make me feel embarrassed about the fact that I did not notice something so important and that I thought it was a ****, in fact she made me feel that FNB goes the extra mile to ensure the customers financial safety. They delivered the new card within 2 days and I phoned to activate it which took me less than 2 minutes. Thank you so much, this is absolute wonderful customer service. Your staff is great!