GM
Gugu M

1 reviews | Active since Jun 2017

12 Jul 2017, 15:37

Great Service received

<p>I used to go to FNB in New Germany where the service is not ideally what we expect, then I deciced to go to the fnb in Pinetown by Hill Street which is closer to my work..........WOw what an experience. The gentleman who is a service champion in my terms not sure what they are called or consultant he was so pleasant attended me from begining to the end. this is the kind of service that we expect as customers, I am very observant and expecting when it come to service since i am in the banking sector as well. Well done keep it up and these kind of staff members we need in the banking sector</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jul 2017, 11:30
Official

Good Day,

I've received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints

Naomi Petersen

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