CL
CHRISSELDA L
1 reviews | Active since Aug 2013
19 May 2015, 09:27
Great service Prince
On 2015-04-16 I request a payout on my 32day Notice account via internet banking. I receive confirmation that the request was successful. Pay out date 18 May 2015 - so my surprise on 2015-05-18 no payout. At 15:00 i Phoned the call center of FNB and was transferred to Prince Hlophe! Prince went out of his way to determine the problem and he even call me back with feedback. WOW I was amazed by the GREAT service as I was prepared to struggle for days on end. But Thank you Prince you solve my Problem and within an Hour the money was deposited into my account. You are really an asset to the company and keep up the good work,
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
19 May 2015, 11:15Hello lioness100,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 May 2015, 11:15
Official
Hello lioness100,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
