TvdB
Tiaan van den Berg
1 reviews | Active since Nov 2013
15 Oct 2019, 08:59
Great Service Kevin Eliphant, PVT Financial Analyst.
The My Service Suite is absolutely *******, I urgently needed to replace my credit card and the only answer I got was 5-7 working days. After not getting any success with any of the phone lines or branches I reached my PVT Financial Analyst that Ive never made use of before. I reached a gentleman by the name of Kevin Eliphant who went beyond his duty and I had a credit card delivered to my door in less than 30hrs. Please note, that in general FNB service is terrible and personnel in their branches are not helpful, FNB NEEDS MORE PEOPLE LIKE KEVIN!
Thank you sir.
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FNB (First National Bank)'s replyOfficial
15 Oct 2019, 12:13Good Day Tiaan
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
FNB (First National Bank)'s reply15 Oct 2019, 12:13
Official
Good Day Tiaan
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team