Great service from FNB Home Loan Sales Specialist

Item: FNB (First National Bank)
Rating: 5
Author: Mishen R

I would like to compliment Marlin Pillay who is a HomeLoan Sales Specialist at FNB.

Marlin recently assisted me with the application for a home loan and has been incredibly efficient as we progressed through the process. Applying for a Home Loan is quite a stressful process, however the continuous feedback from Marlin made it much more easier.

Some of the major benefits I received was the following:

(a) Marlin negotiated much better interest rates. (b) Continuous feedback helped me make informed decisions (c) Marlin fielded any questions I had with the upmost politeness and professionalism (d) Very efficient process that ensured a much quicker response. (e) Expert knowledge and experience during the Home Loan process

I will definitely recommend his services to other people.

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Replies (1)

FNB (First National Bank)'s replyOfficial

16 Oct 2017, 15:36

Good day Mr. rampath

Thank you for your compliment logged. Kindly note that we have logged a formal compliment for the staff member with the following reference number: ***.

Thank you and Kind regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

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FNB (First National Bank)'s reply16 Oct 2017, 15:36

Official

Good day Mr. rampath

Thank you for your compliment logged. Kindly note that we have logged a formal compliment for the staff member with the following reference number: ***.

Thank you and Kind regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

***