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TeeTee S

1 reviews | Active since May 2013

18 Aug 2020, 09:54

Great service from FNB Connect team

I was trying to port my mother to FNB Connect and mistakenly ported her to my niece's sim. I called to reverse the transaction and the rep helped me and advised me what to do. I got a call the next morning reassuring me that they are working on the issue. I called again to buy a new sim and a different advisor advised me on the most suitable plan and answered all my questions.

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TeeTee S's update21 Aug 2020, 09:12
Reviewer Update
Hi

My query still hasn't been resolved but the case has been escalated.