Great service from FNB Connect

One becomes so accustomed to poor service that you sometimes forget to thank people who actually delivers great service. Especially in this day and age.

Granted that the compliment comes from an issue, I would still like to thank Lerato from FNB Connect who was able to assist me with getting my cell number ported to the new contract with FNB. After being told one thing before I took the contract to being told another thing, Lerato responded to my complaint and sorted this out within a day.

Continues feedback, clear explanations and a can do attitude it was again refreshing to deal with someone who takes customer service to heart.

Thank you Lerato for your excellent service and willingness to assist the customer where others just don't care.