mM
muhammed M

1 reviews | Active since Jul 2012

02 Dec 2019, 14:18

great service from Ebucks support

Dear Ebucks I am writing this letter of appreciation for a great customer support received from one of you staff members from the ebucks Support team. I’d like to compliment one of your employees, Tsholo sebusi,for the excellent service she has provided me . tsholo helped me track my delivery which was not delivered and followed on her promise to communicate back to me. I have always been pleased with the service I receive at ebucks,however Tsholo's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Within a few hours,she was able to resolve and provide feedback and kept to her word that she will resolve the issue Thank you Tsholo Sebusi and Ebucks

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Dec 2019, 15:42
Official
Good Day Muhammed

We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.

Regards

Hello Peter Complaints Team