1 reviews | Active since Jun 2017
GREAT SERVICE FROM 2 INDIVIDUALS AT FNB
<p>I had very miserable 3 weeks with regards to a FNB transaction that was done on my account and had to go to the extreme to log a call and complain about their services. However, when logging the complaint, I must say I would like to thank 2 individuals for assisting me to get my query resolved in no time.</p> <p> </p> <p>Thank you to Phillip Smith and Cherelle Smith for attending to my complaint, explaining all the details around it to me and resolving it.</p> <p> </p> <p>FNB should undoubtedly look after these two individuals, as it was a great relieve after speaking to them to know the bank do actually have people that knows what is going on, instead of an agent that cannot really give you any answers.</p> <p> </p> <p>A BIG Thank You to Phillip and Cherelle for assisting me to get my query resolved and keeping me a satisfied FNB customer.</p> <p> </p> <p> </p>
Good Day,
I've received your compliment that you logged. Thank you so much for taking the time to compliment the service received from Cherelle Smith and Phillip Smith.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
I've received your compliment that you logged. Thank you so much for taking the time to compliment the service received from Cherelle Smith and Phillip Smith.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Naomi Petersen
*** (option one)
