CT
Chris T

1 reviews | Active since Oct 2018

31 Oct 2018, 06:00

Great service - FNB

I had the pleasure of dealing with Antoinette Davids at the Brackenfell Branch a day or two ago. I had to change mandates. What a friendly, efficient and professional person. She showed tremendous respect by greeting when we got there (she actually stood up ad introduced herself), and the speed at which she worked reduced my time in the branch tremendously. I must say that this visit to the branch was awesome, thanks to Antoinette. But don't worry FNB, I otherwise do all my banking online or through my App

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2018, 10:13
Official

Good day Chris Theunissen,

I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received from Antoinette Davids.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints Team

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