Great Service (Electronic and Human)

A ********** transaction occurred on my account, before I could do anything I had an SMS from FNB notifying me they suspected ********** activity. I followed the prompts after which and agent called me immediately (within 1min) and blocked my card and said that he would have another card issued. A further 5 attempts were made but the card was blocked. I went onto my profile and the card had already been taken off and a new card issued.