Great service by mbali Mpentsi

Dear Sir/Madam<br> <br> I had the privilege this afternoon of dealing with your Miss Mpentsi.<br> I am a new client of FNB,<br> What a fine example of what true customer service should be.<br> she really showed me complete patience and took care to understand what my problem was, made the effort to sort out every aspect of the problem, ensured that I was in the loop and was holding on the line, was absolutely courteous and polite and all the while completely efficient.<br> <br> Give that woman a bells!!!!!<br> <br> As a company FNB should celebrate and value team members like Miss Mpentsi. In this day and age they are few and far between.<br> <br> Please give me a call should you wish to discuss further. ***<br>