1 reviews | Active since Jul 2017

04 Jul 2017, 13:21

Great Service, as always

<p>Came into the FNB Branch in Alexandra and all I needed was a power of attorney which my partner needs to sign before we open a business account.</p> <p>To my surprise, the branch manager is on the floor getting involved and she even managed to get the process of opening the account simplified.</p> <p>She called an external sales guy (Lebo Letsedi), who is now assisting. So that, I may not be required to come into the branch again. </p> <p>The branch stuff also remember my face, it stopped feeling like a branch but like home.</p> <p>I know we all hate going into branches, but the FNB in Alexandra is great.</p> <p>Thank you, Kgomotso & Team</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jul 2017, 14:03
Official

Good Day

I've received your compliment. Thank you so much for taking the time to compliment our staff. I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.

Best Regards,
Complaints Resolution
Daffnie Govender
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