SD
Stuart D

1 reviews | Active since Mar 2014

24 Nov 2016, 13:10

Great service and private banking experience

<p>I have been an FNB client for 20+ years since I was a young teenager.</p> <p> </p> <p>I must say that FNB have really become fantastic, with me progressing from a student account to a gold account, to premium and now a Private Banking Client.</p> <p> </p> <p>They always called me to effortlessly upgrade accounts and they assist with basic things so quickly.</p> <p> </p> <p>My new private banker recently updated my proof of residence in 2 minutes and I received a free Petro Card as well as all of my banking fees being bundled together.</p> <p> </p> <p>I have not needed to go to a bank for years as everything is done through the FNB app and it covers all of my needs.</p> <p> </p> <p>Well done FNB on a great client experience!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Nov 2016, 13:19
Official

Good Day

I've received your compliment. Thank you so much for taking the time to compliment FNB. I will be sure to pass on your thanks and comments to management remember we value you as our client .We endeavour to assist you with any requirements you may have in the future.

Best Regards,
Complaints Resolution
Daffnie Govender
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