TM
Thandeka M

1 reviews | Active since Nov 2011

04 Dec 2015, 11:29

Great service and good communication

I would like to thank Murcia with the service she gave me when I had issues with m account. She kept me updated and tried very hard to sort my account as soon as it was possible. I wish she had received my complaint that I sent a few months back because she would have sorted everything there and then and I wouldn't have left FNB.<br> <br> I hope FNB is paring her a good salary and I hope more FNB employees will act responsible like Murcia.<br> <br> Thank you.<br> <br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello Bhelo,

I've received your compliment that you logged. Thank you so much for taking the time to compliment Murcia Tshimbudzi.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"