Great service after rocky start

I had an issue with administrator reactivation for online banking. After 2 really terrible call centre agents who were not willing to assits at all I ended up speaking to Shiraz Moolla. I warned him that I might come across rude as I already spoken to 2 other consultants which set my mood regarding my problem. He assured me that he will help in any way and said\It's OK, you can shout at me\" I ddint.<br> After him I also dealt with Chereze Bezuidenhoud who investigated my claims without just pointing the finger to me. <br> I got such great service from her, (and him) it really made me feel like I am not just a number no matter how tiny I am.<br> So thank you Chereze and Shiraz, it is really awesome to deal with people willing to assist and go the extra mile after I experienced bad attitudes from others. <br> :) "