AP
Adrie P

1 reviews | Active since Jun 2012

30 Sept 2016, 14:59

Great service after horrible service

<p>I recently switched to FNB and it turned out to be the worst decision I've ever made. I have to go into a branch, and wait for 2 hrs to get my cards sorted and everything working. </p> <p>If it wasn't for Eunice Sedibe from the FNB Thabazimbi branch I would have closed my FNB account before it even got started. </p> <p>Thank you Eunice for going out of your way, working through your lunch hour to help me!!! YOU ROCK!!</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Sept 2016, 16:38
Official

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers.

We value our relationship with you our customer and would like to continue building on it.

Thank you for taking the time to let us know.

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Kind regards

Complaints Resolution

Melinda Duvenhage

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