GL
GERRARD L
1 reviews | Active since Mar 2009
27 Nov 2019, 05:30
Great service
My cell no has been **********ly ported so I contacted fnb ***** which in turn froze all my accounts. Unfortunately they didnt inform me that all my cards will be cancel. Also they never informed me that I needed to pay a fee for every card however Kenilworth Fnb branch manager and staff member were excellent in helping me . Fnb you should inform clients of fees and get more dedicated staff like Kenilworth branch.
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FNB (First National Bank)'s replyOfficial
27 Nov 2019, 10:44Good Day Gerrard
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
FNB (First National Bank)'s reply27 Nov 2019, 10:44
Official
Good Day Gerrard
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team