TW
Tertius W
1 reviews | Active since Jun 2012
10 Apr 2015, 10:12
Great Service
I had the unappetizing task of returning an FNB Smartdevice that I was very un happy with. I expected this to be a long drawn out debate about WHY/HOW COME/BUT... Instead I was greeted with Esther Pelele's great attitude about the whole situation. Ester assisted me through the process in record time and always volunteering the status of the process without me having to request it. This has turned out to be a great experience and FNB needs to be congratulated on their recruiting as Ester is a rare find.<br> <br> Thank you very much Ester and FNB!!
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Replies (1)FNB (First National Bank)'s replyOfficial
10 Apr 2015, 13:17Hello TertiusWessels,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply10 Apr 2015, 13:17
Official
Hello TertiusWessels,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
