NM
Ntsiuoa M

1 reviews | Active since May 2018

04 May 2018, 15:37

Great service

I was at Fnb earlier today following on the complaint that I sent yesterday and they asked I please come so we resolve the matter at hand. I spoke to Kgomotso, the branch manager, who assisted me very professionally and in the most polite way ever..

M glad the matter was resolved amicably and was promised better service going forward..

Thank you very much Alex fnb..

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2018, 15:54
Official

Good Day,

I've received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards,

Hello Peter Complaints

Naomi Petersen

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