MM
Motlotlegi M

1 reviews | Active since Aug 2013

10 Jan 2017, 14:37

Great service

<p>The branch manager Nelien Dipenaar is hand on and cares what's happening on the floor of her branch. Extremely polite and courteous and gives service with a smile. The odd thing is that I came to the branch because I was fed up with the service of the premier bankers. Good thing I'm downgrading to gold....I get to be served by staff like this </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jan 2017, 10:34
Official

Good day Mr. NotUsuallyHappy

Thank you for your posting, please note that we have noted your compliment and are glad that you service matter has been resolved and we are further glad that the staff member in question has lived up to the service standard of how can we help you. We have subsequently logged a compliment for the staff member in question with the following reference number: ***.

We thank you once again and kind regard.

Rahim Salamaan

FNB Hello Peter complaints Resolution