MM
Mpho M

1 reviews | Active since Apr 2013

28 Sept 2016, 09:38

Great Service

<p>Good day. I would like to commend a consultant by the name Lekgetho Seleki. He assisted me with cancelling my lost debit card. He was friendly, patient and he listened to everything I told him without interrupting me. Shame, poor dude even laughted at my jokes. Job well done to him. </p>

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Sept 2016, 12:49
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply28 Sept 2016, 12:49
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply28 Sept 2016, 12:53
Official

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers.

We value our relationship with you our customer and would like to continue building on it.

Thank you for taking the time to let us know.

***.

Kind regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)