Great response and handling of my complaint

I had a complaint on the 5th November and I am so impressed with the great feedback that I received from both the manager and their service consultant who dealt with my complaint. I also want to compliment the lady who helped resolve my query by reversing 2 unauthorized debit order promptly. She was kind, patient and very very efficient. Very impressed by the sales consultant service, the managers call to explain why there was a delay. I am so happy to be associated with a bank that takes pride in not only looking swag but also ensuring their customers are happy regarding any complaint they may have.<br> <br> Thank you FNB Silverton. Thank you for caring.