RI
Rushana I
1 reviews | Active since Jul 2015
31 Jul 2015, 14:45
Great help at FNB
I have called FNB to get an invoice for my smart device a few times and literally got no response. I called in again today which is a month later and spoke to Mantshadi. She was the biggest help. She directly went to get my invoice personally and finally updated my profile that I called because she said she does not have a record that I called before. She gave me excellent service. Quick and easy and is a big asset to the call centre. Thank you so much Mantshadi
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
31 Jul 2015, 16:37Hello rushanaisaacs,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply31 Jul 2015, 16:37
Official
Hello rushanaisaacs,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
