JF
Justin F
1 reviews | Active since Sept 2018
21 May 2019, 15:06
Great FNB E-bucks RIP-OFF
So Today I find out that I am Supposed to earn E-bucks for fuel Purchases at Engen Service Stations. Anywhere from 0.75 to 4.00 per Liter Purchased. My E-bucks account has been active for around 4 years now. I only Fill / Top up at my Local Engen service station as this is most convenient for me as they are right around the corner from my residence. So I decided to check my current E-bucks statement to see exactly just how much I have earned through these transactions, WOW... NOTHING..... EVER!!!!!! So I Ask....*** FNB???? Money Spent on Fuel at Engen this year by Swiping FNB Card = +-R6000, Ebucks earned = 0.00.!!!!!! Talk about Bull****ting Joe Public....
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FNB (First National Bank)'s replyOfficial
21 May 2019, 16:03Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply21 May 2019, 16:03
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***