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Samantha E

1 reviews | Active since Mar 2015

27 Jan 2017, 13:49

Great, Fast and Efficient feedback

<p>Submitted an e-mail to ********** to amend my surname. Later that day I received a confirmation e-mail confirming receipt of my email and documents and that if anything else is needed FNB would be in touch otherwise my static details will be updated.</p> <p> </p> <p>Excellent service. I really appreciate the feedback.</p> <p> </p> <p>Thank you also to Shariek in the Premier call centre who obtained the e-mail address for me as my schedule is extremely busy as I could not make into a branch. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jan 2017, 14:18
Official

Good Day

I've received your compliment. Thank you so much for taking the time to compliment our staff. I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client We endeavour to assist you with any requirements you may have in the future.

Best Regards,
Complaints Resolution
Daffnie Govender
Email address: ***

Tel number: *** (option one)