1 reviews | Active since Feb 2018
Great experience with ***** department
It's worth noting when a company does well, and FNB is among the top in my list. After having an unauthorised charge go off my card from some unknown online service I contacted the FNB ***** department who cancelled my card and gave me instruction to dispute the charge. Swiftly after, a new card was issued and the money refunded. Then it happened a second time and FNB was quick to do the same! I have a new card in my hand and the charge was reversed. I contacted the service who wrongfully charged me and they seem to think it's legit, even though they shouldn't have my card details... site sharing details I suspect. But thanks a ton FNB! Such a pleasure to be with this bank.
Good Day,
I've received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I've received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
