Great experience at last

I would like to thank Roe***a Sarlie, the FNB Service Recovery Consultant. She assisted me in record time where others failed. What is more impressing is she listened and she was amazing at keeping me in the loop throughout. She not only followed through on her promises but she over delivered. I wish I got through to her initially. FNB would be such a better organisation if more of her colleagues were like her. She has great work ethic.