Great ending to a terrible story

After a terrible experience and quite a few condescending consultants, I got a call from Kgothatso Masongwa from Inanda FNB who assisted me so much. She was so helpful and treated me with so much care. I couldn’t even be mad or irritated because she put so much effort into resolving my query. Thank you so much Kgothatso, your institution is very lucky to have you! Keep up your wonderful spirit.