Great Customer Service

I'd like to commend the brilliant customer experience I had with both Yandisa Mdala from Online Team of Bankers and Christelle Pelwan from the Premier Call Centre. I was assisted within minutes via the app and before I ended the chat with Yandisa, Christelle had already called me. Yandisa assisted me with an issue I contacted on the 24/12 about and I received zero assistance from Katlego Manentsa who basically told me to wait to be contacted. Katlego can definitely learn a thing or two about customer service from Yandisa who promptly checked the system and advised me accordingly. It's great to have an online banker who provides assistance.