Great customer service

<p>Good day to whom it may concern </p> <p>I would like to thank the FNB staff that helped me and my mother at carnival mall today , specifically the lady who worked at counter 8 , she was friendly and polite and made what we needed to do go smoothly and I also like the new queue process where you are allocated a Ticket number and when your number is called you are assisted and we did not wait long at all.</p> <p> </p> <p>I wasn't looking forward to going into the bank and waiting , I prefer to do all I can do online.</p> <p> </p> <p>Thank you for making it a pleasant experience and that's why I'm happy to be with FNB and would recommend FNB.</p> <p> </p> <p>Regards </p> <p>John</p> <p> </p> <p> </p>