NC
Ntokozo C
1 reviews | Active since Jul 2019
15 Jul 2019, 18:44
GREAT CUSTOMER SERVICE
Greetings
Last year, I had a pledge which was put on my account by FNB. I phoned them and visited the branch with no luck of getting assistance.
Last month, I decided that I will go to the Branch and try my luck once more. I met a very humble and respecting lady by the name of Boitumelo Chauke at Centurion Mall. She traced the people who had put the pledge and got hold of them. She manage to help resolve the problem after a year has lapsed.
If you need a GREAT CUSTOMER service Boitumelo Chauke is the best. I am short of the words to thank her but all I can say is "FNB you have a great asset in your business and my plea to you "the CEO" is to look after her"
Thank you once again Boitumelo.
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Replies (1)FNB (First National Bank)'s replyOfficial
16 Jul 2019, 12:35Good Day Ntokozo Cindi
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
FNB (First National Bank)'s reply16 Jul 2019, 12:35
Official
Good Day Ntokozo Cindi
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
