DM
Dineo M

1 reviews | Active since Sept 2019

12 Nov 2019, 20:16

Great customer experience

I am a new FNB member and i am totally impressed by the level of treatment i received by their staff members in general. I was particulalry assisted by Xoli Msimang from Gateway mall. We went through soooo many technical glitches but she persisted and made sure i left as the most satisfied customer of the day. As busy as she was, she treated me like i was the only customer. I am much happier this festive season because she made it worthwhile....huggs and kisses Xoli. I hope your seniors will extend a hand of thank you on my behalf!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Nov 2019, 15:48
Official
Good Day Dineo Mbili

We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.

Regards

Hello Peter Complaints Team