Great banking app. Poor bank

I have for te last 12 years been a clienf of FNB. We have 4 business accounts and 9 personal accounts between my partners, family and myself.

I have now for two months requested call backs, assistance and docs on your chat function. I have held on with your completely useless call centre. I was contacted by a business banker who promised heaven and earth if he can manage our accounts. Once transferred to his Branch he stopped taking calls and stopped answering messages.

There is no way any of my business will be with FNB by the end of August.