OS
Obakeng S
1 reviews | Active since Nov 2014
24 Nov 2015, 09:32
Grateful
After realizing that i was double charged i complained to the Branch Manager, he sorted the paperwork out and informed me it would take 7 days to sort out. I waited over 7 days and then called the Branch Manager again as he gave me his personal contact details, he then took less than 24hrs to sort out my problem and the reversal was made to my acc. i am impressed by the extra effort he made even though it was a small claim i made. i would like to thank him for the effort.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
02 May 2023, 21:58Hello oxygen0022,
I've received your compliment that you logged. Thank you so much for taking the time to compliment our staff.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
I've received your compliment that you logged. Thank you so much for taking the time to compliment our staff.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello oxygen0022,
I've received your compliment that you logged. Thank you so much for taking the time to compliment our staff.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
I've received your compliment that you logged. Thank you so much for taking the time to compliment our staff.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"