IM
Ivy M

1 reviews | Active since Oct 2017

27 Oct 2017, 11:18

GR LIFE GR LIVE ***7

GR LIFE GR LIVE 15 ********** 27 -the banking with Absa this shows on my account that 99.99 was debited , I didnt Auth any of this , You pay for charges for reversing , that so much for customer services , it was not reversed ,i was told i must reverse it tomorrow

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Oct 2017, 11:50
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)