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sonic S

1 reviews | Active since May 2016

05 Sept 2018, 12:17

Government Day Hospital or Like Home affairs ?

FNB Is slowely becoming worse than Telkom with an illusion of great service but with now customer service!

When I try and use the services promised it always

- Im at the wrong department -= You need to go into a branch - That department is closed

Your staff are not trained well and when they dont know how to handle a issue the pass the buck.

I can honestly compare FNB to Telkom and Home affairs.

I am really considering moving both my business accounts to Capitec.

Tired of this BULL

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Marco Simoes 12:10 PM (0 minutes ago) to fnbcc

Hello

Please Put R8520 back into my cheque account from my credit card account

I have spent 2 hours on calls with your call center with no success at all..

I am outraged at this point !!

My Cell **********

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Sept 2018, 13:30
Official

Good Day Marco Paulo Simoes ,

Thank you for your posting,

We have received all 3 of your complaints and were advised that the relevant departments are busy with it.

Feedback will be provided as one of the consultants will contact you.

***, ***7476

We do apologise for the frustration caused.

Regards,

Hello Peter Team