AB
Anton B

1 reviews | Active since Mar 2009

25 Nov 2015, 19:44

GOUGING bank fees exceeding deposit amount

I have a small business. A client of mine made a cash deposit of R270 in Gaborone, Botswana, to my account.<br> <br> So, of course, my account was credited with R270.<br> <br> Except, immediately, FNB's BANKSTERS then promptly deducted R295 (R25 MORE THAN THE DEPOSIT) from my account for their exorbitant \fees"";they also charged me R25 for the \""privilege\"" of them *****ING MY MONEY.<br> <br> I am going to a) the Consumer Council"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Nov 2015, 08:57
Official
Hello antonb01,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.

The reference number is 820278.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)