1 reviews | Active since Feb 2017
got cut by Viwe or Vuywe (TELEPHONE BANKING)
<p>i called the contact center looking for info regarding opening a Joined account.</p> <p>this girl (consultant) disconnects the headsets because she is not listening to what i am saying. </p> <p>i called at 15:11 - 2017.03.16</p> <p>THIS IS NOT THE WAY TO DO BUSINESS</p> <p>THIS GIRL NEEDS HELP</p> <p> </p>
Good day Mr. mtho1986
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. mtho1986
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***