Got charged 8 times for Slow Lounge Access

We checked in at one of the slow lounges during the December break.<br> <br> As we were checking in I asked the lady at reception what the costs would be. I presented my Platinum Credit Card, Platinum Cheque card, and Platinum Business Account. She took the cards, printed our tickets & said we had free access.<br> <br> Then one month later I am suddenly charged 8 times for the slow lounge access. I have now been busy with FNB for over a month & no one can solve the problem or be willing to reverse the charges.<br> <br> Terrible customer service!