DJ
Doe J

1 reviews | Active since Jul 2011

23 Apr 2015, 07:44

Got billed while the account was still not active

Guys, a/c was opened 20th March but YOUR poor communication meant that YOU delayed the process and it could not be used at least until 8th of April. Why then have you billed me for the whole month?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Apr 2015, 09:03
Official
Hello eshwar,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 671808.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)