AF
Alexis F

1 reviews | Active since Aug 2013

29 Oct 2015, 12:00

Goodwill Gesture

My card was ****** at the ATM and the ***** made a withdrawal of funds from my account. I submitted my incident to FNB via email and within 3 days of reporting the incident I received an email stating that FNB would refund me for the amount that was ******.<br> Thank you FNB for your excellent service!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello Alexisfortuin,

I've received your compliment that you logged. Thank you so much for taking the time to compliment our ***** department.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"