Goodbye FNB - Not able to help your customers

I have an account with FNB. <br> Because of unauthorized transactions going off on my account, I opened a new account. I have a revolving credit loan with FNB and asked them to transfer it to the new account for it is going off on the old account that is not in use anymore. <br> I phoned them this morning because the debit order for the revolving loan is still running on the old account and is coming back as unpaid and I am being charged.<br> I wanted them to just transfer the revolving loan to the new account so that they can still get their money BUT they are not prepared to help me in this regard.<br> <br> SO I AM SORRY TO SAY FNB - I AM GOING TO ANOTHER BANK THAT CAN ASSIST IN CUSTOMER SERVICE.<br> <br> It was either you just link the revolving loan to the new account (WHAT IS SO DIFFICULT???) or you just don' get your money, SIMPLE !!!<br> <br> I tried in moving the loan to the new account but you guys weren't prepared to help me.<br> <br> NOW YOU AREN'T GETTING ANYTHING !!<br>