mM
myemail M

1 reviews | Active since Aug 2016

27 Oct 2020, 14:42

Goodbye FNB

The ***** Division insisted on blocking my card after my grandson (aged 6) went to town buying various games off Google App. Interestingly the ***** department only called me the following morning. So card stopped last Monday. Delivery within 3-5 working days. So that would be Friday. No card. Receive a text message saying Takealot Delivery will be delivering my card last Friday. No Card. Write to FNB Private Clients Suite and am informed that Mr D will now be delivering my card between 11 and 12 today. Well its nearly 3pm. Just sent an email to FNB informing Ashley Cloete and Ria Hamman that I see absolutely no reason to continue banking with FNB. Horrific service and a could care less attitude!

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Replies (1)
mM
myemail M's update27 Oct 2020, 17:48
Reviewer Update
My GOD! Imagine a corporate entity addressing its client by her surname and signing off with "Regards"! Place is run by illiterate *****s!