Goodbye FNB

It is Thursday and still no word from the ***** department, it's safe to assume that the matter will not be resolved by next Monday as is the last day and that nothing has been done. Thanks Naomi for doing your part in filing a complaint but FNB CLEARLY does not care in the slightest. Ever eager to send messages offering loans and sim cards and life covers but not able to assist where it counts? The sad part is I was enjoying fnb singing it's praises to family and friends but iv realised I'd be putting them in a bad situation, I will be sure to mention this to them and anyone else interested in joining fnb. As for me I'm done, changing banks. Goodbye FNB!!!