SF
Stafford F

1 reviews | Active since Sept 2011

01 Jan 2016, 14:57

Goodbye FNB

I have been a good premier FNB Client for the last 8 odd years with a good account status. I feel that FNB has become too corporate for me and do not have a personal touch. I have had some good experiences in the past with good customer services and Ive had bad. I think like any relationship there should be a mutual understanding and a mutual bond between the client and the bank. Regrettably this is not the case anymore and I think that 2016 will usher in a new bank for me. <br> <br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jan 2016, 08:33
Official
Hello stafford.fry,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 841677.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)